FAQ

These FAQs are designed to provide a better understanding of the NTRC, it’s function and purpose. They provide basic information that many consumers solicit of us on a almost daily basis. Feel free to browse.

general (6)

What is the NTRC?

NTRC stands for the National Telecommunications Regulatory Commission.

The National Regulatory Telecommunications Commission (NTRC) of Saint Kitts and Nevis was established by an Act of Parliament in 2000 to regulate and coordinate telecommunications in the twin island federation of St. Kitts & Nevis. The National Telecommunications Regulatory Commission acts as the regulatory regime which enhances the operation of telecommunications in the interest of the Government and people of Saint. Kitts and Nevis.

What is ECTEL?

Overview

Ectel LogoECTEL is the Eastern Caribbean Telecommunications Authority. It was established on 04 May 2000 by a Treaty signed in St. George’s, Grenada, by the Governments of five Eastern Caribbean States including: Commonwealth of Dominica, Grenada, St. Kitts and Nevis, Saint Lucia, St. Vincent and the Grenadines.

ECTEL is the regulatory body for telecommunications in its Member States. It is made up of three components – A Council of Ministers, a regional Directorate and a National Telecommunications Regulatory Commission (NTRC) in each Member State.

Vision Statement

To be a model multi-state regulatory system providing quality leadership and advice, by applying fair, transparent and independent processes to promote competition in a fully liberalized telecommunications environment for the creation of socio-economic opportunities within the Eastern Caribbean whilst ensuring global network connectivity.

Mission Statement

To create a fully liberalized telecommunications environment by promoting competition amongst service providers for the delivery of efficient and affordable telecommunications services to the people of ECTEL Member States by implementing applicable laws treaties and agreements through fair, transparent and independent processes.

Who Needs A License from the NTRC?

Any company operating in the Broadcasting or Telecommunications Sector is required to be registered with and abide by the rules of the NTRC.

What is Broadcasting?

Broadcasting involves the distribution of audio and/or video content for direct reception by the general public via sound, television or other types of transmission, on a free, pay, subscription or other basis.
The broadcasting sector encompasses different types of electronic broadcasting media such as: radio stations, television stations, cable television, satellite television and satellite radio and webcasting.

What Does Telecommunications Involve?

The Telecommunications Sector involves all entities that transmit signals over a distance for the purpose of communication.
Modern telecommunications is now electronic and digital, and includes the use of telephones, telegraphs, radio and microwave communications, fiber optics, orbiting satellites and the internet.

In accordance with Section 5 of the Telecommunications Act No 2 of 2000, the following services and/or activities require licences in order to operate legitimately in the Federation:

  • Telecommunications Networks
  • Telecommunications Services
  • Radio-communication Stations or Apparatus (this includes on ships, aircraft, satellite or vessels registered in St Christopher and Nevis, or operating in or over the territorial waters of the Federation.)
  • Radio Transmitting Station or Apparatus
  • Additionally, any of these services requiring the use of frequency spectrum must be granted a frequency authorisation by ECTEL.
    There are three categories of licences: Individual Licences, Class Licences and Radio Licences.

    For more information and details about licences, please see for the Telecommunications Act No 2 of 2000.

    Who is Elligible to Apply for a License?

    Any individual or company can apply for any license offered by the NTRC. Refer to the Applications page for details.

    How Can I Apply for an Application?

    The application process is simple:

    Select and print an an application form from the Applications page.

    Fill in all information requested. Submit the form in triplicate, each with the signature of the applicant on the last page. The application fee is to be submitted along with the application.

    What if I Need Additional Help?

    If your question is still unanswered use the contact form on the contact page. We will get back to you soonest.